Unpacking and Handling
We put a lot of attention to securely packing your product before shipping it. However, due to nature of these products carrying glass and metal elements, it may get damaged during delivery for reasons beyond our control. Please take extreme caution, and use appropriate precaution when unpacking the product, and carefully examine it for any damages, specially on glass elements to avoid injury. If the item is damaged during shipping process, please contact us immediately.
In addition, please note that the edges of the product maybe very sharp due to precision cutting. Please take appropriate precautions when both unpacking and wall-hanging the artwork.
Please avoid getting any fingerprints and scratches on the screen surface.
If necessary, wipe the screen surface gently with a soft, dry and clean cotton cloth. (i.e. Microfiber cloth). Do not under any circumstances use chemicals or other glass cleaning products for your artwork produced on materials such as acrylic glass, aluminum, canvas or forex.
After unpacking, if possible re-use the packing material for another use. This both safe for the environment and saves you money. If not, please take a few minutes to separate packing material and recycle.
Wall-hanging guidelines
Have a professional check the suitability of the screws and dowels for your walls. Depending on the size of the artwork, you should have a second person help you mount the artwork.
When hanging the artwork, please ensure even weight distribution.
Keep away from reach of children.
General Care Instructions
Unless specifically mentioned on the product use only indoors and keep it away from water or moisture.
Please avoid hanging your artwork in direct sunlight or above a radiator.
For cleaning, use a clean, soft, dry lint-free cloth (i.e. microfiber, for example). Do not under any circumstances use chemicals or other glass cleaning products for your artwork produced on materials such as acrylic glass, aluminum, canvas or forex.